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Payment Types, Information & Privacy Policy

Payment Types Accepted, Receipt of Sale Information & Privacy and Return Policy









* Your receipt of sale is sent to the e-mail address you provide in your order information. Check your e-mail address if you have not received a copy of your order confirmation within 48 hours of placing your order.

Please set your inbox management accordingly so your receipt of sale will not get junked or blocked for customerservice@motionmedica.com.

* Be sure all information on order form is accurate. Misspelling/typos of shipping information will delay the delivery of your order. 

If you have not received a copy of your receipt of sale within 48 hours, please contact Customer Service 
or call: 631. 513-2090 Monday - Friday 9:00 A.M. - 7:00 PM. (EST) Closed U.S Holidays

* Important notice to America On Line (AOL) Users: AOL is doing a great job of fitering spam to prevent unwanted e-mail. Unfortunately, this can also lead to not receiving important e-mails about your orders and special sales. Please contact AOL to make changes to your Mail and Spam Controls.

We recommend adding us to your address book or other control settings in the case we need to contact you about your order staus. We do not inundate our clients with e-mails.

Privacy Policy

We appreciate and value your personal privacy.  All information submitted is kept confident and is never sold to other companies.

  • We will only contact you if we have a question about your order, product information or special announcements for our clients only.

    We never send insignificant e-mails. Please set your inbox management which will not junk or block our e-mails!  We receive e-mails from clients in question to why they have not been notified with special offers or free educational skin care tips from Sandy Alcide. You must set your spam control for
    salcide@fbscc.com or customerservice@motionmedica.com .

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